Recoverable: 5 items; Future billing adjustments only: 3 items; Needs supporting evidence: 24 items
Compared at customer-month totals; offsetting errors between lines in the same month are not detected.
| Customer | Month | What happened | Amount | Contract clauses | Evidence |
|---|---|---|---|---|---|
| Cedar Vet (fictional) | 2025-03 | Expected invoice is missing | $500.00 | MSA 4.1 (fee: cedar-base); MSA 11.2 (back-billing: retroBilling) | terms: cedar-base; invoices: none |
| Harbor Dental (fictional) | 2025-03 | Scheduled price increase was not applied | $100.00 | MSA 4.1 (fee: harbor-base); MSA 6.3 (price increase: harbor-increase); MSA 11.2 (back-billing: retroBilling) | terms: harbor-base; invoices: SYN-2025-03-1 |
| Harbor Dental (fictional) | 2025-04 | Scheduled price increase was not applied | $100.00 | MSA 4.1 (fee: harbor-base); MSA 6.3 (price increase: harbor-increase); MSA 11.2 (back-billing: retroBilling) | terms: harbor-base; invoices: SYN-2025-04-1 |
| Harbor Dental (fictional) | 2025-05 | Scheduled price increase was not applied | $100.00 | MSA 4.1 (fee: harbor-base); MSA 6.3 (price increase: harbor-increase); MSA 11.2 (back-billing: retroBilling) | terms: harbor-base; invoices: SYN-2025-05-1 |
| Harbor Dental (fictional) | 2025-06 | Scheduled price increase was not applied | $100.00 | MSA 4.1 (fee: harbor-base); MSA 6.3 (price increase: harbor-increase); MSA 11.2 (back-billing: retroBilling) | terms: harbor-base; invoices: SYN-2025-06-1 |
| Customer | Month | What happened | Amount | Contract clauses | Evidence |
|---|---|---|---|---|---|
| Pine Street Law (fictional) | 2025-04 | Billed less than the agreement requires | $600.00 | MSA 4.1 (fee: pine-base); MSA 11.4 (back-billing: retroBilling) | terms: pine-base; invoices: SYN-2025-04-2 |
| Pine Street Law (fictional) | 2025-05 | Billed less than the agreement requires | $600.00 | MSA 4.1 (fee: pine-base); MSA 11.4 (back-billing: retroBilling) | terms: pine-base; invoices: SYN-2025-05-2 |
| Pine Street Law (fictional) | 2025-06 | Billed less than the agreement requires | $600.00 | MSA 4.1 (fee: pine-base); MSA 11.4 (back-billing: retroBilling) | terms: pine-base; invoices: SYN-2025-06-2 |
| Customer | Month | What happened | Amount | Contract clauses | Evidence |
|---|---|---|---|---|---|
| Elm Street Gym (fictional) | 2025-03 | Billed after the agreement ended | $300.00 | MSA 4.1 (fee: elm-base) | terms: none active; invoices: SYN-2025-03-9 |
| Elm Street Gym (fictional) | 2025-04 | Billed after the agreement ended | $300.00 | MSA 4.1 (fee: elm-base) | terms: none active; invoices: SYN-2025-04-9 |
| Elm Street Gym (fictional) | 2025-05 | Billed after the agreement ended | $300.00 | MSA 4.1 (fee: elm-base) | terms: none active; invoices: SYN-2025-05-9 |
| Elm Street Gym (fictional) | 2025-06 | Billed after the agreement ended | $300.00 | MSA 4.1 (fee: elm-base) | terms: none active; invoices: SYN-2025-06-9 |
| Maple Accounting (fictional) | 2025-01 | Billed more than the agreement allows | $50.00 | MSA 4.1 (fee: maple-base) | terms: maple-base; invoices: SYN-2025-01-7 |
| Maple Accounting (fictional) | 2025-02 | Billed more than the agreement allows | $50.00 | MSA 4.1 (fee: maple-base) | terms: maple-base; invoices: SYN-2025-02-7 |
| Maple Accounting (fictional) | 2025-03 | Billed more than the agreement allows | $50.00 | MSA 4.1 (fee: maple-base) | terms: maple-base; invoices: SYN-2025-03-7 |
| Maple Accounting (fictional) | 2025-04 | Billed more than the agreement allows | $50.00 | MSA 4.1 (fee: maple-base) | terms: maple-base; invoices: SYN-2025-04-7 |
| Maple Accounting (fictional) | 2025-05 | Billed more than the agreement allows | $50.00 | MSA 4.1 (fee: maple-base) | terms: maple-base; invoices: SYN-2025-05-7 |
| Maple Accounting (fictional) | 2025-06 | Billed more than the agreement allows | $50.00 | MSA 4.1 (fee: maple-base) | terms: maple-base; invoices: SYN-2025-06-7 |
| Riverside Clinic (fictional) | 2025-01 | Minimum charge was not applied | $600.00 | MSA 4.1 (fee: riverside-base); MSA 4.2 (minimum: riverside-minimum) | terms: riverside-base, riverside-minimum; invoices: SYN-2025-01-3 |
| Riverside Clinic (fictional) | 2025-02 | Minimum charge was not applied | $600.00 | MSA 4.1 (fee: riverside-base); MSA 4.2 (minimum: riverside-minimum) | terms: riverside-base, riverside-minimum; invoices: SYN-2025-02-3 |
| Riverside Clinic (fictional) | 2025-03 | Minimum charge was not applied | $600.00 | MSA 4.1 (fee: riverside-base); MSA 4.2 (minimum: riverside-minimum) | terms: riverside-base, riverside-minimum; invoices: SYN-2025-03-3 |
| Riverside Clinic (fictional) | 2025-04 | Minimum charge was not applied | $600.00 | MSA 4.1 (fee: riverside-base); MSA 4.2 (minimum: riverside-minimum) | terms: riverside-base, riverside-minimum; invoices: SYN-2025-04-3 |
| Riverside Clinic (fictional) | 2025-05 | Minimum charge was not applied | $600.00 | MSA 4.1 (fee: riverside-base); MSA 4.2 (minimum: riverside-minimum) | terms: riverside-base, riverside-minimum; invoices: SYN-2025-05-3 |
| Riverside Clinic (fictional) | 2025-06 | Minimum charge was not applied | $600.00 | MSA 4.1 (fee: riverside-base); MSA 4.2 (minimum: riverside-minimum) | terms: riverside-base, riverside-minimum; invoices: SYN-2025-06-3 |
These findings carry no dollar estimate: seat or device counts are missing, there is no agreement on file, or the agreement's documents conflict and nothing in them settles which terms apply.
| Customer | Month | What happened | Amount | Contract clauses | Evidence |
|---|---|---|---|---|---|
| Bayview Realty (fictional) | 2025-05 | Usage information is missing | not estimated | none | counts missing: devices; invoices: SYN-2025-05-5 |
| Oak & Iron Builders (fictional) | 2025-01 | Agreement documents conflict and do not settle which terms apply | not estimated | none | conflicts: flat in Synthetic Original Agreement (fictional) vs Synthetic Amendment (fictional); invoices: SYN-2025-01-4 |
| Oak & Iron Builders (fictional) | 2025-02 | Agreement documents conflict and do not settle which terms apply | not estimated | none | conflicts: flat in Synthetic Original Agreement (fictional) vs Synthetic Amendment (fictional); invoices: SYN-2025-02-4 |
| Oak & Iron Builders (fictional) | 2025-03 | Agreement documents conflict and do not settle which terms apply | not estimated | none | conflicts: flat in Synthetic Original Agreement (fictional) vs Synthetic Amendment (fictional); invoices: SYN-2025-03-4 |
| Oak & Iron Builders (fictional) | 2025-04 | Agreement documents conflict and do not settle which terms apply | not estimated | none | conflicts: flat in Synthetic Original Agreement (fictional) vs Synthetic Amendment (fictional); invoices: SYN-2025-04-4 |
| Oak & Iron Builders (fictional) | 2025-05 | Agreement documents conflict and do not settle which terms apply | not estimated | none | conflicts: flat in Synthetic Original Agreement (fictional) vs Synthetic Amendment (fictional); invoices: SYN-2025-05-4 |
| Oak & Iron Builders (fictional) | 2025-06 | Agreement documents conflict and do not settle which terms apply | not estimated | none | conflicts: flat in Synthetic Original Agreement (fictional) vs Synthetic Amendment (fictional); invoices: SYN-2025-06-4 |
| Summit Cafe (fictional) | 2025-04 | No agreement is available | not estimated | none | terms: no agreement on file; invoices: SYN-2025-04-6 |